("User") may be defined as "a Customer or anyone who uses Access Broadband Services or accesses the network utilised by Access Broadband Services or Internet service". The primary purpose of this AUP is prevent the illegal use of Access Broadband Services as defined in UK law or the inappropriate use or misuse of the Services on the basis of Access Broadband's own judgement and discretion.

Access Broadband believes in a safe Internet. Access Broadband works closely with organisations and regulatory bodies such as OFCOM, the Internet Service Providers Association (ISPA), the British Phonographic Industry Limited (BPI) and the Internet Watch Foundation (IWF) as well as the Police and Home Office to prevent illegal and inappropriate use of the Internet.

This AUP further defines the rights that Access Broadband has to ensure consistent and acceptable use of Access Broadband Services and the Network by all Users, as well as safeguard and protect its own commercial interests.

Access Broadband reserves the right to modify this Policy at any time. Changes made to the Policy become effective upon posting of the modified Policy to this URL. It is the User's responsibility to ensure their awareness of any such changes.

Access Broadband reserves the right to suspend or terminate the User's Service immediately and without notice, if the User is in breach of any aspect of our AUP.

• The User acknowledges that Access Broadband is unable to exercise control over the content of the information passing over the network utilised by Access Broadband Services. Therefore, Access Broadband is not responsible for the content of any message whether or not the posting was made by a Access Broadband Customer.
• The network utilised by Access Broadband Services may be used to link into other networks worldwide and the user agrees to conform to the acceptable use policies of these networks.
• In addition the User undertakes to conform to the Internet protocols and standards.
• The User may not circumvent User authentication or security of any host, network, or account (referred to as "cracking" or "hacking"), nor interfere with the Service to any User, host, or network (referred to as "denial of service attacks").
• Without prejudice to the foregoing, any application that overloads the network utilised by Access Broadband Services by whatever means will be considered as making profligate use of the network utilised by Access Broadband Services and will as such NOT be permitted. Use of IP multicast other than by means provided and co-ordinated by Access Broadband is likewise prohibited.
• The User acknowledges that the availability of their Access Broadband Service is also dependent upon reasonable usage of the network. The User further acknowledges that Access Broadband reserves the right to manage the Traffic of those Customers whose usage Access Broadband considers to be either not consistent with or appropriate for the Service to which they subscribe or detrimental to the other Users who share the network.
• The User acknowledges that Access Broadband has the right to introduce a Fair Use Policy for its Services if Access Broadband feels such a policy is necessary to ensure the provision of service for all Users. Details of any applicable Fair Use Policy will be posted on the Access Broadband website
• Users sending or receiving malicious or illegal Traffic will be suspended or disconnected upon detection by Access Broadband. Access Broadband understands that in some cases the User may not be aware of or responsible for the origination of such Traffic, in which case Access Broadband will work with the User to resolve the issue and restore normal service as efficiently as possible.
• Users who violate systems or network security may incur criminal or civil liability. Access Broadband will co-operate fully with investigations of suspected criminal violations, violation of systems or network security under the leadership of law enforcement or relevant authorities.

Access Broadband reserves the right to suspend users who exceed their limit.

Furthermore, for the avoidance of doubt Access Broadband Voice Services are available only to residential Customers. If, at any time, usage of Access Broadband Voice Services does not accord with that reasonably expected of a residential Customer, the User will be suspended from the service.

If at any time a User's monthly usage of a particular Access Broadband Talk tariff qualifies that User for transferral onto a different tariff, we reserve the right to transfer the User onto that tariff (regardless of whether the User requests to be transferred onto another tariff or not).

If approached with complaints relating to any system or network violations, Access Broadband will co-operate and assist the Police and law enforcing bodies with their investigations in order to bring such mis-use and violations to an end.

• It is explicitly prohibited to send unsolicited bulk e-mail messages ("junk mail" or "spam") of any kind (commercial advertising, political tracts, announcements) etc.
• It is also explicitly prohibited to allow others to send unsolicited bulk e-mail messages or viruses either directly or by relaying through the User's systems. For the avoidance of doubt, Users must ensure that their systems cannot be relayed through. Users may not forward or propagate chain letters nor malicious e-mail.
• A User may not solicit e-mail for any other address other than that of the User, except with full consent of the owner of the referred address.

Users should, before using the service, familiarise themselves with the contents of the following newsgroups;- news.newusers.questions; news.announce.newusers; and news.answers. Excessive cross-posting (i.e. posting the same article to large numbers of newsgroups) is forbidden. Posting of irrelevant material to newsgroups (also known as USENET spam) is also forbidden. Posting binaries to a non-binary newsgroup is forbidden.

Complaints regarding Illegal Use or System or Network Security issues, Email abuse, USENET abuse or spamming should be sent to abuse@accessbb.co.uk

INDIRECT OR ATTEMPTED VIOLATIONS OF THIS POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF A Access Broadband CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THIS POLICY BY SUCH CUSTOMER OR END USER.